POS Program Manager at PalmPay

Job Description

• Define the scope and requirements for the POS terminal roll-out plan with senior management, which includes the support and handling of research, follow up on issues, and the evaluation, installation, and monitoring of potential or selected new vendors/systems;
• Acts as the primary interface to PalmPay’s service providers as relates to POS programs, including banks, PTSPs, Switches and OEM manufacturers;
• Manage POS terminal orders end-to-end including ensuring all necessary documentations are secured;
• Manage PalmPay POS device specifications, customizations, testing and onboarding process;
• Report the POS revenue, operation details, and evaluation analysis on a monthly basis;
• Provide operational leadership, coach and mentor the POS device team to ensure understanding of the objectives and goals of the sub-unit;
• Develops and documents policies and procedures for in order to ensure compliance with established standards and regulations;
• Ensures that project/department milestones/goals are met and adhering to approved budgets;
• Work with the Marketing/Product team to increase user experience of POS services on PalmPay;
• Keeps current and maintain extensive knowledge of the Rules and Regulations regarding POS rollout and the processing of card transactions and electronic payments.

Requirements

• Bachelor's degree in Business, Marketing, Economics, and any other related social sciences;
• 3-5 years of relevant experience, including 2+ years managing components of a device program;
• Demonstrated ability to engage with business executives, vendors and peers through effective written and verbal communication and strong interpersonal skills. Excellent interpersonal and negotiating/influencing skills;
• Extensive experience managing stakeholder relationships preferred, including banks, PTSPs, switches and OEM manufacturers;
• Thorough knowledge of financial institutions, bank operations, payment processing flows (especially electronic payments), and the financial networks for processing preferred;
• Working knowledge of Banking/Financial Institution regulatory requirements preferred.