Performance Management, Learning & Development (HRBP) Officer at AMO Farm Sieberer Hatchery Limited

Job Purpose

• As an HR Business Partner specializing in Performance Management and Learning & Development, your role will be pivotal in aligning human resources strategies with organizational goals. Your main focus will be on improving employee performance and promoting a culture of continuous learning.

Roles and Responsibilities
Performance Management:

• Develop and implement a comprehensive performance management strategy aligned with organizational objectives, values, and culture.
• Collaborate with senior leadership and HR stakeholders to define performance expectations, standards, and key performance indicators (KPIs) for different roles and levels within the organization.
• Facilitate the performance planning process, working with managers and employees to set clear, achievable performance goals and objectives that support departmental and organisational priorities.
• Provide guidance and support in developing SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals that are aligned with individual career aspirations and organizational goals.
• Train and support managers in providing regular, timely, and constructive feedback to employees on their performance, strengths, and areas for improvement.
• Coach managers in conducting effective performance conversations, addressing performance issues, and developing action plans for performance improvement.
• Manage the performance evaluation and appraisal process, ensuring that evaluations are conducted fairly, objectively, and in accordance with established policies and procedures.
• Coordinate the collection of performance feedback from multiple sources.
• Collaborate with managers to develop Performance Improvement Plans (PIPs) for employees who are not meeting performance expectations.
• Provide guidance and support to managers in setting clear expectations, defining improvement goals, and monitoring progress towards performance targets
• Collect, analyse, and report on performance data, trends, and metrics to identify areas of strength and opportunities for improvement.
• Provide insights and recommendations based on performance data to inform talent management decisions, succession planning, and organizational development initiatives.
• Ensure that performance management practices comply with relevant laws, regulations, and industry standards, addressing any legal or compliance issues that may arise.
• Maintain accurate and confidential records of performance evaluations, feedback, and performance-related decisions in accordance with privacy and data protection regulations.

Learning & Development:

• Collaborate with business leaders and HR stakeholders to conduct ongoing assessments of learning needs and skills gaps within the organization.
• Analyse performance data, employee feedback, and organizational objectives to identify priority areas for learning and development interventions.
• Design and develop a diverse range of training programs, workshops, and learning resources to address identified learning needs.
• Partner with subject matter experts and external vendors to source or develop training content tailored to specific business requirements.
• Facilitate training sessions and workshops for employees and managers, either in-person or virtually, ensuring high-quality delivery and participant engagement.
• Provide coaching and support to trainers and facilitators to enhance their effectiveness in delivering training content.
• Develop metrics and evaluation frameworks to measure the effectiveness and impact of learning and development initiatives.
• Analyse training data, feedback surveys, and performance metrics to assess the ROI of L&D programs and identify areas for improvement.
• Champion a culture of continuous learning and development within the organization, promoting the value of ongoing skill development and knowledge sharing.
• Develop and implement communication strategies to raise awareness of learning opportunities and encourage employee participation in L&D initiatives.
• Ensure that learning and development programs comply with relevant regulations, industry standards, and internal policies.

Required Competencies:

• Strategic Thinking:Ability to align performance management and learning initiatives with overall organizational goals and strategies.Vision to anticipate future talent needs and proactively design programs that support long-term objectives.
• Communication Skills:Excellent verbal and written communication skills to articulate performance expectations, provide constructive feedback, and convey learning opportunities effectively.Ability to facilitate workshops, training sessions, and presentations with clarity and engagement.
• Collaboration and Relationship Building:Proven ability to build strong relationships with business leaders, managers, and employees.Collaborative mindset to work seamlessly with cross-functional teams and other HR functions.
• Analytical Skills:Proficiency in data analysis to interpret performance metrics and make informed decisions.Ability to use HR analytics to identify trends, evaluate program effectiveness, and drive data-driven talent management strategies.
• Project Management:Strong project management skills to plan, execute, and monitor performance and learning initiatives.Capability to manage multiple projects simultaneously, meeting deadlines and objectives.
• Employee Development Expertise:In-depth knowledge of learning and development methodologiesAbility to design and implement effective training programs, mentorship initiatives, and career development plans.
• HR Technology Proficiency:Familiarity with HRIS (Human Resources Information System) and learning management systems to streamline and automate processes.Capability to leverage technology for data analysis and reporting.
• Ethical Conduct:Commitment to maintaining high ethical standards and confidentiality in handling sensitive employee performance and development information
• .Innovative Thinking:Ability to think creatively and introduce innovative solutions to enhance performance management and learning strategies.Continuous improvement mindset to adapt programs based on feedback and industry best practices
• .Influence and Negotiation:Strong influencing skills to gain support for performance and learning initiatives from stakeholders.Ability to negotiate and find mutually beneficial solutions.
• Adaptability:Readiness to adapt to changing business needs, industry trends, and technological advancements.

Expected Behavioral Competencies:

• Adaptability
• Collaboration
• Integrity and Ethics
• Resilience
• Customer Focus
• Cultural Awareness
• Leadership
• Communication Skills
• Emotional Intelligence
• Problem-Solving
• Initiative
• Conflict Resolution
• Influence and Persuasion
• Effective Communication
• Feedback and Coaching
• Ownership and Accountability

Education & Experience

• HND or Bachelor's Degree in Human Resources Management, Business Administration, or a related field. Master's degree is a plus.
• 5 years or more of progressive experienceexperience as an HRBP, with focuson performance management and learning & development.
• Strong knowledge of performance management methodologies and learning and development best practices.
• Excellent interpersonal, communication, and negotiation skills.
• Analytical mindset with the ability to interpret data and trends.
• Familiarity with HRIS and learning management systems.

Certifications:

• CIPM, PHRi, SPHR et