People Operations Generalist at TradeDepot

Summary:

TradeDepot is seeking a skilled, qualified, highly motivated, and versatile People Ops generalist who will be responsible for running the daily functions of the People Operations alongside the other team members. You will liaise with stakeholders on all sides and at all levels of the business. You will be responsive to day-to-day unexpected events that impact the teams for which you are responsible, as well as manage the processes that ensure that employee experience is delivered 100%.

Responsibilities:

• Actively involved in talent acquisition and recruitment processes.
• Conduct employee onboarding and help organize training & development initiatives
• Provide support to employees in various HR-related functions such as leaves and employee benefits and programs and resolve any issues that may arise
• Draw up plans for future personnel hiring procedures and goals with consultations of business leaders in assigned location.
• Liaise with relevant departments for the provision of work tools for new hires
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate personnel.
• Perform pre-employment medical and background checks as required by TradeDepot
• Maintain compliance with federal, state, and local employment laws and regulations, and recommend best practices; reviews policies and practices to maintain compliance.
• Promote HR programs to create an efficient and conflict-free workplace
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates, and identify weak and strong areas to help prioritize issues, improvement areas, etc.
• Prepare necessary paperwork for tax payments and returns.
• Ensure payment for statutory remittances are done promptly e.g. ITF, NSITF, etc.
• Answer employee queries and addresses employee concerns; escalate where necessary.
• Advise line managers and other employees on employment law and TradeDepot's own employment policies and procedures.
• Support the development and implementation of HR initiatives and systems.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Handle and escalate where necessary, grievances and implement disciplinary procedures
• Undertake such other duties as may be reasonably expected.

Requirements:

• A recognized degree in HR or business-related field, with a minimum of 4 years’ experience in a high growth startup venture - FinTech or eCommerce.
• HR Credentials and knowledge of Human Resources Information Systems (HRIS)
• Understanding of labor laws, legislation and disciplinary procedures
• Outstanding organizational and time-management abilities
• Excellent communication and interpersonal skills, problem-solving and decision-making aptitude
• Strong ethics and reliability
• Able to engage in meaningful negotiation and resolution.
• ability to juggle multiple tasks and to prioritize workload
• Excellent verbal and written communication skills.

Benefits

• Ground floor opportunity with the team; shape the strategic direction of the company.
• The rare opportunity to change the world such that everyone around you is using the product you built. We’re not just another social web app, we’re moving products and assets for real people and reinventing B2B distribution and logistics globally.
• Sharp, motivated co-workers in a fun office environment.