People & Culture Manager at Strivo Labs

Role Summary

• The People & Culture Manager is responsible for building and managing Strivo Labs’ people strategy internally and externally.
• This role combines HR operations, recruitment, learning & development, and employee engagement with client-facing responsibilities in talent placement and training.
• The ideal candidate is passionate about people, highly organized, and able to balance culture-building with operational efficiency.

Key Responsibilities
People Operations:

• Develop and oversee HR policies, systems, and processes that support a high-performance culture.
• Manage employee life cycle processes (onboarding, probation, performance reviews, exit management).
• Maintain accurate employee records, contracts, and compliance documentation.
• Partner with finance to ensure accurate payroll, benefits administration, and compliance with labour laws.

Recruitment & Talent Acquisition:

• Lead recruitment for internal roles: sourcing, screening, interviewing, and onboarding.
• Build and manage a strong pipeline of Digital Partners and Lifted talent for client placements.
• Develop recruitment campaigns and partnerships to attract high-calibre candidates.
• Implement recruitment metrics (time-to-hire, quality-of-hire, retention).

Training & Development:

• Design and deliver internal training programs to strengthen staff capability.
• Coordinate leadership development and skills-based training.
• Develop training modules for client talent placement projects, ensuring readiness for assignments.
• Monitor training outcomes and continuously improve content.

Employee Engagement & Culture:

• Foster a culture of inclusion, innovation, and performance.
• Implement regular engagement initiatives (team check-ins, surveys, recognition programs).
• Plan and deliver company events, retreats, and wellness activities.
• Act as a trusted partner for employee relations, resolving conflicts and supporting staff wellbeing.

Talent Placement & Client Support:

• Work with clients to understand talent needs, skills gaps, and team culture.
• Match internal and external talent to client roles across different seniority levels.
• Oversee client-facing onboarding, performance monitoring, and feedback systems.
• Provide advisory on workforce development strategies for clients.

Administration & Compliance:

• Support general office and administrative operations where needed.
• Ensure HR and talent placement processes align with organisational and legal requirements.
• Maintain HRIS / ATS systems and generate reports for management decision-making.
• Track HR budgets and ensure cost-effective people management practices.

Qualifications & Experience

• Bachelor’s Degree in Human Resources, Business Administration, or related field. Master’s degree is an advantage.
• 5+ years’ experience in HR, People Operations, or related roles.
• Proven success in recruitment, training, and culture-building.
• Strong knowledge of labour laws and HR best practices (Nigeria/UK experience preferred).
• Experience working with tech, consulting, or professional services firms is an asset.

Key Skills & Attributes:

• Strong interpersonal and communication skills.
• Ability to manage multiple stakeholders (internal staff, clients, external talent).
• Excellent organizational and project management skills.
• Problem-solver with a proactive, hands-on approach.
• Passion for people development, talent strategy, and culture-building.