People Business Partner at Flutterwave

The role:

• Flutterwave is looking for People Business Partner(s) to join the People and Culture team.
• The HR Business Partner plays the vital role of aligning HR strategies and initiatives with the overall business objectives of the company.
• You will work closely with the Head, People Business Partners, and managers to provide strategic support and foster a dynamic and welcoming work environment that encourages effective teamwork, innovation, creativity, high performance and continuous learning.

The People Business Partner will:

• Manage and execute all areas of the employee life cycle within the teams in an efficient and effective manner
• Prepare Reports & Metrics on HR issues
• Execute change initiatives to support the team projects
• Promote and enforce consistency in HR policy implementation within the Company
• Establish networks throughout the company and the People team to facilitate the sharing of best practices

What Your Day-to-Day Activities will Include, but are not limited to:

Strategic Alignment

• Collaborates with managers to understand the organization’s strategic direction and translate it to People team strategies and initiatives.
• Ensure People practices and policies are in line with the overall business goals.
• Facilitate organizational change and development initiatives.

Employee Relations

• Acts as trusted advisor to manager and employees. Providing guidance on employee relations matters, conflict resolutions and ensuring compliance with employment laws and regulations.
• Manage employee grievances and disciplinary actions.
• Implement programs and activities aimed at improving employee engagement.
• Provide support to employees in HR procedures and through the employee life cycle
• Provides HR policy interpretation, implementation and guidance.

Performance Management

• Provides day-to-day guidance to managers and employees on goal setting, performance evaluation, feedback, coaching and development planning.
• Support managers in setting meaningful and achievable goals for their teams, ensuring that performance evaluations are conducted fairly and objectively.
• Address performance-related issues or conflicts within the organization. Assist managers in managing underperforming employees, providing guidance on performance improvement plans or disciplinary actions.
• Facilitate employee development to improve performance.

People metric and Analytics

• Utilize data and analytics to measure and analyze HR metrics such as employee turnover, performance, and engagement.
• Use data to identify trends, make data-driven decisions, and develop strategies to improve People processes and outcomes.

People Policy and Compliance

• Ensure that People policies and procedures are in compliance with country legal and regulatory requirements.
• Monitor changes in employment laws and regulations and update policies, accordingly, providing guidance to managers and employees on people matters.

Administration

• Improves Operational Efficiency within the teams by providing organizational support.
• Implements HR processes throughout the employee life cycle in a seamless manner.
• Ensure that HR processes are simplified and administered efficiently.
• Providing user support for HRIS as required
• Contribute to workflow or process change and redesign and exhibit broader understanding of HR process/policies/guidelines.

Required competency and skillset to be a waver

• Bachelor’s degree or equivalent experience required
• Any HR professional qualification is an advantage
• Minimum 12 years of experience in HR business partnering or in HR role coordinating cross functional projects with multiple stakeholders
• Knowledge of financial services and payment solution industry is critical
• Handling sensitive issues and counseling staff
• Strong interpersonal skills
• Commercially, culturally and diversity aware, high sensitivity to the social, economic and political environments
• High customer focus
• Knowledge of the company’s business
• Managing and implementing change
• Good planning, organization and analytical and problem solving skills
• Strong work ethics, able to handle confidential information sensitively and with integrity
• Fast learner, proactive, agility to function in a fast changing innovative environment