People and Culture Officer at Intersex Nigeria (Center for Healthcare Development and Youth Empowerment)

Roles and Responsibilities

• Manage relationships with staff and consultants to ensure the organization’s relationship with employees aligns with its core values and objectives.
• Manage complaints, oversee grievance procedures, and coordinate counseling services in conjunction with relevant stakeholders.
• Conduct thorough investigations and promptly resolve complex or critical organizational relations matters with efficiency and effectiveness.
• Regularly gather and analyze employee feedback at all levels to refine people’s programs and policies, driving more positive outcomes.
• Provide staff and consultants with comprehensive education on employee relations issues, create awareness and adherence to the staff/consultant regulation and the Code of Ethics.
• Develop and periodically review guidelines addressing staff/consultant administrative concerns.
• Administer and interpret labour agreements, oversee policy procedures, and provide labor relations support during negotiations.
• Serve as a liaison between department managers and staff/consultants to foster effective communication and collaboration.
• Advise and counsel staff/consultants, managers, and supervisors on personnel practices, regulations, policies and employment laws.
• Ensure staff/consultants compliance with regulations and ethical standards. NEXT
• Oversee the implementation of equal employment opportunity policies.
• Maintain a comprehensive database to monitor and track all employee relations cases.
• Collect and analyze employee relations data, including investigAtion reports and disciplinary records and generate reports as needed.
• Facilitate grievance, disciplinary or other employee relations meetings as required.
• Perform any others tasks that may be assigned by the supervisor.

Requirements

Academic Qualification & Experience:

• Bachelor's Degree or equivalent in Employee and Industrial Relations, Business Administration, Human Resources, Social Sciences, or in a similar field from a recognized institution.
• Five (5) years of relevant experience in HR or a related role in the development sector or private/public sector.
• Experience in the practice of Labour Law Management and National Labour & employment laws.
• HR certification(s) would be an added advantage (e.g., CIPM, CIPD, PHRi)