Payroll Officer at British Council

Role Purpose

• This role will support the administration of lean transactional payroll operations and for ensuring payroll operations are run efficiently across the hub, its compliance, efficiency, and accuracy.
• This includes ensuring the continuous accuracy of MyHR payroll master data, employee records and monthly staff payroll by maintaining relevant records across the hub.
• This role will support the Hub Payroll consultant to review and deliver payroll operational and administrative service, ensuring excellent implementation in the deployment of payroll operational process and procedures.
• The role requires a systematic, integrated approach with a focus on continuous improvement. 

Main accountabilities but not limited to the following
Relationship & stakeholder management:

• Support the collaborative efforts with the People function to ensure a seamless employee experience.
• Handling payroll related queries from staff liaising with vendor and internal stakeholders, and timely management of queries adhering to Service Level Agreements.
• Strive to understand stakeholder queries and resolve tickets in a customer centric manner

Data management:

• Ensure information in MyHR (Global HRIS) is accurate and updated regularly and maintain annual dashboard.
• Master data in payroll software is updated on monthly basis.
• Prepare monthly reconciliation and various reports for respective stake holders.
• Support the review of data sourced from multiple countries.
• Assist with the review of employee data (new hires, changes, additional earnings) from MyHR to inform payroll run(s) and escalate any issue to Line Manager.

Records Management:

• Assist with the maintenance rigorous filing of all payroll related documentations (payslips and payroll reports especially).
• Support with archiving/ destroying payroll records in line with data protection policies and practices in the country.
• Support audits where required.
• Verifying the reports generated by the vendor and carrying out accuracy checks
• Setting up the annual payroll calendar with the inputs from internal teams and the  vendor and ensure strict adherence to the agreed timelines

Professional services expertise: 
Where appropriate work in conjunction with the MSP and Payroll Consultant to:

• Support the regional payroll operations strategy, including review of existing delivery model and practices to ensure compliance, efficiency and accuracy.
• Assist with completing payroll calculations manually (through excel templates) or through a payroll system.
• Follow up with payments and contributions to statutory bodies (pension, social security particularly).
• Ensure system generated pay slips are distributed to employees accurately and in time.
• Consolidate payroll register report and other payroll related reports and seek appropriate vetting and approvals for payroll processing.
• Prepare all journals and accruals related to payroll in the countries allocated to this role.
• Assist with the accurate, timely payment and compliance with all statutory requirements.
• Assist with the follow up and timely processing of final settlement for leavers.
• Support overtime process payments and reimbursements were required.
• Ensure timely processing of Purchase Request (PR) and Purchase Orders (PO) for HR related vendor payments i.e. medical insurance, medical claims, payroll vendor fees, etc

Teamwork:

• Proactively support and offer help to other team members when their workload requires additional support.
• Show flexibility in delivering activities that are not strictly within this role's scope.

Requirements

•  Qualifications: Degree Level Education in Finance / HR
• Language: The British Council systems and global processes operate in English. Written and verbal proficiency in English is required

Minimum/essential:

• Experience of working with multiple datasets and confidential employee information.
• Experience of delivering payroll operations processes and practices 

Desirable:

• Knowledge of automation in payroll
• Expertise/Experience of payroll operations across several countries in the region, including the operation of tools, processes and procedures
• Ability to demonstrate critical thinking skills and initiative
• Has worked in a multinational organization, with varied cultures and nationalities.

Salary
N9,579,375 Gross depending on the skill and experience.

Application Closing Date
31st August 2025.