Carry1st is the leading publisher of social games and interactive content in Africa. We work with studios across the globe - from Addis Ababa to Sofia to New York City - to level up their games and scale in dynamic, frontier markets. In addition to our full-stack publishing service, we’ve built a proprietary payments and ecommerce experience which allows c...
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As a Payment Operations Analyst, you will be essential in monitoring and managing daily payment operations to ensure smooth transaction processing and optimal performance of our payment infrastructure. As a vital member of the Payment Operations team, you will identify and troubleshoot payment-related issues and work with the team on improvements, contributing to the overall efficiency and success of our payment processes.
You will...
Play a crucial role in the day-to-day monitoring and tracking of payment transactions
Assist in identifying payment issues, discrepancies, and potential risks, promptly escalating them for resolution
Collaborate with cross-functional teams to address payment-related concerns
Support the implementation of tactical changes to payment configurations
Assist in generating reports on payment operations, highlighting issues, trends, and performance metrics for internal stakeholders
Requirements
What makes you a great candidate?
Bachelor's degree in a relevant field or equivalent practical experience
Prior experience in Payment operations within e-commerce or within a high-volume environment
Detail-oriented mindset with a proactive approach to problem-solving
Availability to work day or night shifts
Interest in gaming industry trends and familiarity with gaming platforms
Knowledge of payment trends and user interactions with the MENA region
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