Patrol Supervisor at International Masters Security Systems (IMSS) Limited

Responsibilities

• Supervision and monitoring of security operatives through patrolling of various locations.
• Attend to client complaint and meet the client’s target daily.
• Making enquiries from clients about operatives performance, attitudes and behaviours
• Deployment/education of new guards on JD and Post orders of their allocated beats.
• Enrich employee relations and resolve conflict with clients or amongst security operatives
• Identify and mitigate risk at client’s premises and recommend appropriately in writing with thorough follow up.
• Identify, investigate and proffer solutions to security lapses in writing and follow up
• Write security report /daily reporting of observation in the line of duty to ensure proper documentation and facilitate review for action.
• Work with other patrol supervisors as a team to achieve objectives jointly; giving support and deputizing for other patrol supervisors when necessary.
• Oversee activities of operatives deployed and enforcing compliance on acceptable standards and on the client’s peculiarity and needs.
• Daily review of operational matters with a view to proffering effective and efficient innovations/solutions.
• Training the operational chain on professional industrial security practices in line with crime/criminality activities in the country.
• Monitor and mentor subordinates.
• Communicate any security matter to, and through appropriate channels in writing.
• Create relationship synergies between clients and the company as well as sustain a trustful working environment.
• Perform all other duties as assigned by IMSS Management.

Requirements

• HND or B.Sc Degree in any Management course or relevant studies
• Must possess 2 - 4 years’ experience in security operations
• Security professional certification would be an added advantage
• Must be able to ride bike
• Must have no criminal record
• Critical thinking skills
• Must have a current ride permit/driver’s license
• Must possess good communication skills and ability to manage people effectively
• Must be proficient in the use of Microsoft office suites, Ms word,Ms excel
• Must know the basics of security operations e.g. post orders, location orders, access control measures etc
• Must know how to enforce compliance
• Must have a functional Android phone and valid phone number
• Must be disciplined and have a keen eyes for details.
• Must have a good knowledge of road network
• Must be client oriented.