Outbound Sales Representative at Whogohost

Job Description

• An outbound customer service representative contacts customers who have made inquiries or have concerns related to their account, purchase experience, or product use.
• Excellent customer service skills and solid problem-solving ability are essential for this role.

Responsibilities

• Follow up with customers who placed an order on the website but did not pay for it.
• Get the customers in these categories to follow through with their order(s), thereby increasing revenue.
• Call new customers to check up on them and find opportunities for upsells.
• Take part in training and other learning opportunities to expand your knowledge of the company and position.
• Adhere to all company policies and procedures.

Required Skills and Qualifications

• Candidates should possess a Bachelor's Degree / HND qualification.
• Good communication skills.
• Ability to spot upselling and cross-selling opportunities.
• Good sales skills.
• Must have a working laptop and strong internet connection.
• Must be able to work remotely and on-site (Hybrid).

Remuneration
A fixed monthly salary plus commission.