Operations Supervisor at Work Place Centre Limited

The Workplace Centre Limited (TWPC) is a world-class skills development, ICT and HR Consulting Firm that adds significant value to its clients and society at large.

We are currently recruiting for the role below for our client, kindly indicate your interest by sending your CV to the mail below:
Key Responsibilities:

• Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
• Overseeing the staff for the smooth running of the Cafe.
• Training new employees as per their abilities and skills.
• Maintaining a strong relationship with suppliers and vendors.
• Inspecting the food and beverage stock level and restocking them promptly.
• Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
• Checking with the guest and making sure that they are getting served the best quality food.
• professionally resolving customer complaints.
• Ensuring customer satisfaction with all the services provided to them.
• Preparing daily reports and presenting them to the higher management.
• Managing the outstanding bills and cash inflows of the restaurant.

Requirements:

• First degree (Bsc/HND) in business management, Hospitality, or a related field.
• Prior work experience as an operations Supervisor, or a similar position in the Hospitality industry.
• Professional certification as a Certified Restaurant Supervisor will be an advantage.
• Ability to maintain a positive work environment.
• Amazing written and verbal communication skills.
• Ability to work for long periods and on weekends as well.
• Strong organization and analytical skills.
• Exceptional customer service skills.
• Strong sales skills.
• Customer-oriented individual and an outstanding problem-solver.
• Good numerical abilities.
• A keen eye on details for accuracy.
• Good time management skills.