Operations Supervisor at Sigma Consult

About the Role

We are currently hiring an Operations Supervisor to oversee and drive day-to-day operations across our hospitality facilities in Lekki. This role is best suited for a male professional with substantial experience in operational leadership within the hospitality sector.

The ideal candidate is a hands-on leader with strong organizational skills and a passion for service excellence. You will be responsible for managing operational teams, ensuring consistent service delivery, and maintaining compliance with quality and safety standards.

Key Responsibilities

• Lead and supervise operational teams to achieve daily service targets.
• Coordinate on-site activities to ensure smooth, efficient, and high-quality service delivery.
• Train, mentor, and evaluate team members to drive performance and accountability.
• Identify and address inefficiencies in workflow and implement operational improvements.
• Ensure adherence to all safety procedures, quality benchmarks, and company policies.
• Monitor KPIs and prepare detailed operational reports for management review.
• Quickly resolve operational issues to minimize service disruptions.
• Serve as the liaison between frontline staff and senior management.

Qualifications & Requirements

• Gender: Male (as specified for this role)
• Experience: 4–5 years in a supervisory or operations role within the hospitality industry (e.g., hotels, service management, facilities operations)
• Education: Bachelor's degree in Business Administration, Operations Management, Hospitality Management, or a related field
• Demonstrated ability to lead and manage frontline teams effectively
• Strong organizational, communication, and problem-solving skills
• Proficiency in Microsoft Office and operational management tools
• Ability to work independently, prioritize tasks, and thrive in a dynamic work environment

Compensation & Benefits

• Monthly salary: ₦400,000
• Monthly performance-based bonuses
• Health insurance
• Staff accommodation provided
• Career advancement and leadership training opportunities
• Exposure to large-scale, structured hospitality operations