Operations Supervisor at a Reputable Company

The job role involves monitoring and analyzing the current system of production and service delivery to check its effectiveness, and working out a strategy for improvements if necessary.

The Candidate would be managing the day-to-day operational activities, analyzing statistics, reading and writing financial and non-financial reports.

The Candidate is required to constantly liase with other team members, including interacting with supervisors of different areas of the organization, presenting findings to stakeholders Management.

• Required to ensure smooth day-to-day operations of the company.
• Planning and controlling change.
• Managing quality assurance programs, supervision of fixed assets servicing, repairs and replacement(s).
• Researching new technologies and alternative methods of efficiency.
• Overseeing, Fixed Assets, inventory, distribution of goods and facility layout.
• Learn and know all about the details of the products the company deal with.
• Ensure safety regulations are adhered to
• Oversee customer service departments and assess that they are meeting customer satisfaction goals
• Communicate information to the departments filtered for management
• Implement quality management and regulatory compliance strategies
•  Review customer reviews and customer related statistics
• Supervision and implementation of special projects

Requirements:

Essential:

•  A Degree in Business, management, operations or any related subject
• A minimum of grade C in Maths and English
• At least 2 Years  management or leadership experience (reference required)
• Be able to demonstrate leadership and project management skills
• Knowledge in Business operations
• Data Entry Skills (Excel & Power Point intermediate level), reporting skills and administrative writing skills
• Be able to understand the Customer, and have Customer Focus
• Self-Development, Attention to Detail, and be able to show professionalism in the working environment.
• Ability to demonstrate organisational and communication as well as keeping relevant documents up to date.
• Ability to work under pressure and meeting deadlines and presenting relevant documents to top management
• Flexibility in working hours (Working over time)
• Being responsible and trustworthy.
• Being confident, articulate and be able to use your own initiative
• Being a good team player.
• Individual must hold a Nigerian Driving license and be able to drive.
• The Candidate must be able to think and act fast as well as have problem solving skills.

Desirable:

• Part Qualified or Working towards a professional accounting qualification.