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  • Posted: Jun 20, 2022
    Deadline: Jun 30, 2022
  • Creative Associates International is a dynamic, fast-growing global development firm that specializes in education, economic growth, democratic institutions and stabilization. Based in Washington, D.C., Creative has a field presence in more than 25 countries with a strong client portfolio that includes the U.S. Agency for International Development and the...
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    Operations Officer

    Leveraging Education Assistance Resources in Nigeria (LEARN)

    Department: Operations    

    Reports to: Regional State Advisor                                        

    Location: Sokoto


    Creative Associates International is a fast-growing, social impact company that specializes in the areas of education, economic growth, democratic transitions, and stabilization in post-conflict environments. Based in Chevy Chase, Maryland, this global development organization has a field presence is more than 25 countries and a strong client portfolio of that includes the U.S. Agency for International Development and the State Department. Since its founding in 1977 by four enterprising women, Creative has earned a solid reputation among its clients and is well-regarded by competitors and partners alike. Creative Associates International has been working in Nigeria for more than a decade to support education programs in Nigeria.

    Project Description:   Funded by the U.S. Agency for International Development and in close partnership with federal partners and select Nigeria States (designated as legacy [Bauchi and Sokoto], launching and technical assistance), the five-year Leveraging Education Assistance Resources in Nigeria (LEARN) project will support sustainable improvements in reading outcomes for first and second grade pupils. The goal of LEARN is to strengthen and scale early grade reading (EGR) best practice by ensuring that standards-based, context-appropriate assessment, materials, training, and administrative supports needed to improve literacy skills for P1-2 pupils are embedded within the federal policy, funding, and monitoring frameworks, and state and local authorities have the implementation protocols, capacity, and resources to carry out and sustain standards-based, data-driven EGR reform. The project objective is to instill ownership in and build capacity of school-community, local, state, and federal systems to establish a base for adequate, consistent data-driven funding, monitoring and performance that increase the equity, inclusion, and wellbeing necessary to achieve sustained EGR gains. LEARN will therefore be building on lessons learned from prior Nigeria reading programs to introduce a flexible, cost- efficient EGR intervention model that can be tailored to state contexts.


    The Operations Officer provides day-to-day support to the project operations in the field office, he/she will undertake tasks under procurement, administration, logistics, vehicle management and act as backstop for the IT Manager. The Operations Officer will be responsible for field office intra-office communication, office building/supply management, streamlining administrative and operational procedures, inventory control maintenance/management.


    The Operations Officer will report to Regional State Advisor with dotted line reporting to the Senior Manager – Operations for technical supervision.


    • Assist procurement processes and logistics to support activity implementation for the project, strictly following all rules and regulations including:
      • Creative Procurement policies and procedures
      • ADS (Automated Directive System)
      • FAR (Federal Acquisition Regulations)
      • CFR (U.S. Code of Federal Regulations)
      • AAPD (Acquisition & Assistance Policy Directive)
      • Local Nigerian Law
    • Assist with day-to-day support to staff in general office operations and identify future needs.
    • Controls store inventory levels by conducting physical checking and counts
    • Ensure timely welcome services, store management and other support services for staff and visitors.
    • Coordinate travel arrangements, arrange hotel bookings and coordinate car hire pick-ups.
    • Support the IT Manager in Abuja by acting as backstop for all field IT support.
    • Manage the monitoring diesel consumption of generator ensure diesel for generator is within buffer stock level.
    • Manage the monitoring and reporting generator preventive and maintenance due hours with a view to alert the service company.
    • Arrange for the repair and maintenance of office equipment and machinery to ensure that staff works effectively without any disruptions.
    • Perform any other project operation related duties as specified by the Senior Manager Operations.
    • Coordinates the planning and organization of meetings and workshops in the state.
    • Manage office vehicles and provide oversight on Vehicle logs and maintenance as applicable.
    • Coordinate transportation and delivery of procurement and inventory.
    • Conduct and update inventory database of the office on a monthly basis to the office manager.

    Required Skills & Qualifications:

    • Undergraduate degree in business administration, management, or related field required.
    • At least 3 years’ experience relevant to this position required, with at least four years of years of experience in office management/administration.
    • Knowledgeable about USAID Rules and Regulations, previous experience working on USAID-funded projects preferred.
    • Strong knowledge of USG procurement rules and regulations. 
    • Strong ability to use and manage and tracking systems.
    • Excellent communication and interpersonal skills.  
    • Excellent record keeping and documentation skills.
    • Proficiency with MS Office Suite including Excel and Word;
    • Advanced knowledge of Spoken and Written English required.


    Only finalists will be contacted.  No phone calls, please.

    Creative Associates International Inc. is an Equal Opportunity/Affirmative Action Employer (gender/race/disability/veteran) and provides equal opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

    Please view Affirmative Action/Equal Employment Opportunity Posters provided by OFCCP here.

    Method of Application

    Interested and qualified? Go to Creative Associates International on to apply

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