Operations Officer at Betterlending Company Ltd

Job Responsibilities:

• Responsible for local operation in Nigeria, including but not limited to operation strategy, activity planning, etc.
• Monitor and analyze the Operations data quickly and effectively locate the problem according to the data and propose solution for process optimization and product improvement.
• Prepare daily reports on all task done.

Job Requirements:

• Bachelor's degree/HND
• Internet savvy and experience working with an internet service company.
• Proficiency in excel, ppt and other office software.
• Familiar with and can handle debit orders, refund orders, repayment problem orders.
• Daily user operation: including push and outbound call arrangement, etc.;
• Understand all kinds of data and interpret meaning of each data.
• Discover and solve problem in a timely manner when faced with data anomaly.
• Through competitive research or data analysis, put forward product optimization suggestions to improve user conversion rate and user retention rate