Operations Manager at Universal Human Resource Consult

Location: Obudu, Cross River

​​​​​​​Job Description

• Lead a dynamic team responsible for the smooth day-to-day operations of the resort, ensuring guest satisfaction and exceeding expectations.
• Oversee all departments, including guest services, housekeeping, restaurant and bar operations, recreation facilities, and security.
• Develop and implement operational procedures that optimize efficiency and maintain the resort's high standards.
• Conduct regular inspections to ensure adherence to safety regulations and maintain the pristine condition of the facilities.
• Manage budgets, track inventory, and generate reports to support strategic decision-making.
• Foster a positive and collaborative work environment, motivating and developing a high-performing team.

Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in a senior operational role within the hospitality or tourism industry.
• Must be ready to resume immediately.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proven ability to develop and implement successful operational strategies.
• Knowledge of relevant regulations and industry best practices.