Operations Manager at Roxbury Leisure Homes

Key Responsibilities

• Oversee the daily operations of the company to ensure efficiency and productivity.
• Develop and implement operational policies, procedures, and best practices.
• Supervise administrative staff, site personnel, and contractors.
• Coordinate construction, maintenance, and facility management activities.
• Monitor project progress to ensure work is completed according to approved specifications, quality standards, budgets, and timelines.
• Prepare operational reports and present updates to management.
• Monitor budgets and control operational costs.
• Liaise with vendors, contractors, consultants, and regulatory agencies.
• Ensure compliance with company policies, health and safety regulations, and statutory requirements.
• Resolve operational challenges and implement process improvements.
• Coordinate procurement, logistics, and inventory where necessary.
• Ensure excellent service delivery across all company operations

Required Skills and Competencies:

• Strong leadership and people management skills.
• Excellent communication, negotiation, and interpersonal skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to work under pressure and meet deadlines.
• Proficiency in Microsoft Excel, Microsoft Word, and Google Workspace (Google Docs, Google Sheets, Google Drive, and Gmail).
• Strong administrative, documentation, and reporting skills.
• Practical knowledge of construction and project site operations.
• Ability to supervise site activities, contractors, and project teams to ensure work is completed according to approved specifications, quality standards, and timelines.
• Ability to prepare reports, maintain project records, and coordinate communication between the office and project sites.
• Knowledge of health, safety, and operational standards applicable to construction and estate management projects.
• Strong organizational, multitasking, and decision-making skills.
• High level of integrity, professionalism, and attention to detail.