Operations Manager at Prixair

Job Summary

• We are seeking a highly motivated and detail-oriented Technical Assistant to support the CEO in driving strategic initiatives, with a particular focus on projects within the finance, mining, and research sectors. 
• This is a dynamic, fast-paced role requiring a combination of analytical acumen, sector knowledge, and the ability to manage complex workflows with minimal supervision.

Key Responsibilities

• Oversee daily cafe operations, including opening and closing procedures.
• Ensure high standards of customer service, food quality, and cleanliness.
• Manage and develop a team of baristas, servers, and kitchen staff.
• Train, motivate, and coach team members to achieve sales and customer service goals.
• Develop and implement strategies to drive sales growth and increase revenue.
• Analyze sales data and adjust strategies accordingly.
• Ensure exceptional customer service and resolve customer complaints.
• Implement customer feedback to improve services and products.
• Manage inventory levels, minimize waste, and optimize stock levels.
• Manage cafe finances, including budgeting, forecasting, and cost control.
• Collaborate with the marketing team to promote the cafe and drive sales.

Requirements

• Interested candidates should possess a B.Sc Degree with 4+ years of experience in cafe or restaurant management.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Ability to multitask and work in a fast-paced environment.
• Basic knowledge of food safety and hygiene regulations.
• Strong analytical and problem-solving skills.