Operations Manager at Greensprings School

Job Brief

• The Operations Manager ensures that service requests and repairs are made correctly and in a timely manner
• Consistently maintains a positive relationship with all members of staff, parents and students to ensure excellent customer service
• Operations Manager will spend the majority of the time supervising the work of other operations staff and outside contractors and vendors while performing general management functions as assigned by Director.
• She/he will assist the overall team effort in any way possible.

Responsibilities

• Planning and management of the organizations central services such as maintenance, purchasing, environmental and catering implementing best practice processes to increase efficiency
• Supervising multi-disciplinary teams of staff including maintenance, purchasing, environmental and catering workers
• Managing Staff development through continuous motivation and training; assist with counseling sessions to ensure the team is effective
• Prepare staffing schedules consistent with organizations needs
• Coordinating regular staff evaluations and team performance
• Communicate professionally and delegate effectively with staff members
• Coordinate and lead one or more teams to cover various areas of responsibility
• Implementing an operations management program including preventative maintenance and life-cycle requirements
• Maintaining an organized, clean and safe environment conducive for learning and teaching
• Responding appropriately to emergencies or urgent issues as they arise and dealing with the consequences.
• Conducting and documenting regular facilities/equipment inspections
• Ensuring compliance with health and safety standards and industry codes
• Monitoring maintenance and repair of facilities and equipment
• Overseeing facilities refurbishment and renovations
• Coordinating and overseeing department budgeting and reforecasting as required
• Adhering to budget guidelines and obtain competitive bids on major expenses
• Purchasing supplies as necessary using standard purchase order system and proper bidding procedures under supervision of operations manager
• Recording and monitoring inventory of parts and supplies and appropriate levels
• Collating and aligning departmental weekly reports for the various sections
• Ensuring that the school premises and properties are maintained according to company operating and safety standards
• Organizing and prioritizing service requests; ensure all service requests and repairs are made correctly and in a timely manner
• Overseeing completion of service requests in optimum time
• Inspecting grounds, buildings, equipment and other property features as required to minimize liability concerns
• Obtaining quotes and tenders from vendors and suppliers
• Calculating and compare costs for goods and services to maximize cost-effectiveness
• Coordinating and monitoring activities of contract suppliers
• Checking that agreed work by staff or contractors has been completed satisfactorily and following up on any deficiencies
• Ensuring delivery schedules, quantity and quality criteria are met
• Other tasks as assigned by the Director.

Education and Experience

• BSc / HND in Facilities Management, Facilities Engineering, Hospitality Management, Procurement Management, Estate Management or related qualification such as project management, business management or construction management

Competencies / Skills:

• Communication skills
• Planning and organizational skills
• Negotiation skills
• Problem analysis
• Decision-making
• Judgment
• Customer service orientation
• Adaptability
• Peoples management
• Team work.