Online Sales / Customer Relationship Officer (Intern) at Sovereign Technology & Innovation Limited

Job Overview

• Are you a smart and ambitious recent graduate or NYSC corps member looking to jump-start your career in a dynamic and fast-paced environment? BetaSMS is seeking an Online Sales/Customer Relationship Officer (Intern) who is passionate about sales and client engagement.
• This role is perfect for individuals who enjoy building relationships, solving problems, and working in a tech-driven company.

Responsibilities

• Customer Engagement: Handle incoming calls from customers and clients, providing information and answering inquiries about BetaSMS services.
• Client Outreach: Actively reach out to new and existing customers to build and maintain strong relationships, ensuring they are aware of all the features and benefits of our platform.
• Payment Confirmation: Verify payments made by customers and promptly credit their accounts on the BetaSMS platform.
• Sales & Upselling: Identify opportunities for upselling and cross-selling, helping clients get the most out of our services while driving additional revenue.
• Reporting: Prepare detailed weekly sales reports, highlighting blockers, opportunities, and strategic action plans for the upcoming week and month.

Requirements

• A recent graduate from a recognized university in Nigeria or currently serving as an NYSC corps member.
• Must be residing in Lagos, Nigeria.
• Must be smart, well-presented, and articulate, with a strong work ethic and a passion for sales and customer relations.