Onboarding & Engagement Analyst at Traction Apps

Role Overview:

• We are looking for driven passionate problem solvers and self-starters to join our team. In this role, you will be responsible for smooth ISA onboarding & engagement process, end-to-end in order to ensure Sales staff satisfaction and retention for revenue and profit generation for the organization. 

What you’ll do: 

• Responsible for reaching out to all prospective & new ISAs. 
• In charge of tracking all ISA growth in Number and quality across all functioning regions
• Coordinate and facilitate training for all ISAs. 
• Incorporate the onboarding plan end-to-end. 
• Follow up & manage the lifecycle of all ISA (regular & Trainer). 
• Track the activities and welfare of an ISA. 
• Process ISA Logistics fee & commission 
• Collaborate with the Commercial Analyst on ISA Recruitment. 
• Support the HRBP on ISA & DSR Guarantor Verification 
• Support the HRBP on the end-to-end infrastructure of the ISA program. 

What you’ll need (Requirements):

• Bachelor's Degree in a Management related field 
• Consulting Experience is a plus. 
• Strong communication and presentation skills 
• Team collaboration skills 
• Ability to work independently. 
• Perceptive and a fast learner: you’re able to quickly understand the technology that powers Traction Apps, and able to help customers achieve their goals, even if they’re unable to articulate those goals 
• A positive, polite, confident, sincere, and friendly disposition 
• The ability to solve problems and to think quickly on your feet 
• Flexibility – we’re growing and evolving, and you’ll need to come along for the ride  

Why Traction: 

• Join a high-potential organization. This is a unique opportunity to join a rapidly scaling business where we expect you to approach things differently, and solve problems for business owners 
• Meaningful Rewards: Competitive Base Pay, Flexible Leave Plan, Health Insurance 
• Captain your career path. Live, work, and breathe in an environment with limitless opportunities for growth, both professionally and personally. A personal learning budget used to invest in your growth 
• The Best Team. Working with a motivated and talented team plus regular team bonding events 

Our values: 

• Ownership: At Traction, we take the initiative to achieve favorable results 
• Invent & Innovate: We are constantly developing and designing solutions 
• Growth Centered ( self and customers): You keep pursuing growth and learning 
• Team Spirit (collaborative): We are a team that works together to achieve a common goal 
• High Ethical Standard: Respect, trust, honesty, and moral character are values that we uphold 
• Customer Driven: We see everything we do at Traction on how it will impact our customers 
• Above & Beyond: We don't just do what's expected of us; We go the extra mile