Officer, Capacity Building at Deloitte

Job Summary

• The Officer, Capacity Building plays a pivotal role in enhancing the skills and competencies of healthcare professionals across our network of facilities. This position is responsible for designing, implementing, and evaluating training programs that align with organizational goals and healthcare industry standards. By fostering a culture of continuous learning, the Officer ensures that staff are equipped to deliver high-quality patient care and contribute to operational excellence. The role collaborates closely with HR and departmental leaders to identify skill gaps and develop targeted interventions that support workforce development and organizational growth.

Responsibilities:

• Design and deliver training programs focused on clinical, administrative, and leadership skills for healthcare staff.
• Conduct needs assessments to identify skill gaps and training priorities across facilities.
• Monitor and evaluate the effectiveness of capacity-building initiatives, using feedback and performance data to drive improvements.
• Partner with department heads and HR to align training programs with organizational objectives and regulatory requirements.
• Maintain up-to-date knowledge of healthcare trends, best practices, and innovations to inform training content and methodologies.

Qualifications

• 3-5 years of experience in training, organizational development, or a related field, preferably within healthcare or public sector organizations.
• Bachelor’s degree in Human Resource Management, Education, Public Health, or a related discipline.
• Professional certification in training, such as CIPD, ATD, or equivalent, is an advantage.
• Strong understanding of adult learning principles, instructional design, and evaluation techniques.
• Excellent communication, facilitation, and project management skills.
• Must be a resident of Imo State or open to relocation.