Nigeria Call for the Expression of Interest for Financial Service Provider at Ekklesiyar Yan'uwa a Nigeria (EYN PROJECT)

Objective:

To establish a secure, efficient, and transparent digital voucher system that enables registered beneficiaries to redeem pre-defined hygiene and Menstrual Hygiene Management kits from Local Vendors in Pulka, ensuring accountability and real-time tracking.

Scope of Services Required:

1. Digital Voucher System Development & Management:
   • Develop a secure e-voucher/mobile voucher platform (Mobile app) for issuing, distributing, and redeeming vouchers.
   • Assign unique voucher codes/PINs/QR codes to beneficiaries for fraud prevention.
2. Beneficiary Profiling & Verification:
   • Create digital profiles for beneficiaries with necessary verification (Name, photo etc).
   • Ensure data protection compliance in beneficiary data management.
3. Vendor Onboarding & Payment Processing:
   • Recruit and onboard authorized vendors to distribute kits upon voucher redemption.
   • Provide vendors with a secure system (mobile app) to validate and process voucher redemptions.
   • Facilitate automatic reimbursement to vendors upon successful redemption.
4. Real-Time Monitoring & Reporting:
   • Provide a dashboard for real-time tracking of voucher issuance, redemptions, and stock levels.
   • Generate automated reports on beneficiary reach, redemption rates, and vendor transactions.

Expected Deliverables:

• Fully functional digital voucher system (accessible via basic phones/smartphones).
• Monthly Reconciliation reports and Beneficiary reached (vouchers issued vs. redeemed).
• Dispute resolution mechanism for failed transactions.

Eligibility Criteria for FSPs:

• Registered financial institution/payment service provider with a valid license.
• Proven experience in digital voucher systems, mobile money, or humanitarian CVA programs.
• Ability to deploy in Pulka, Gwoza LGA
• Compliance with financial regulations and data privacy laws.

Submission Requirements:

Interested providers should submit:

• Company profile and relevant certifications. (CAC, TIN Cert, tax clearance, SCUML and other relevant certs)
• Examples of past work in CVA
• Technical capacity statement (platform features, security, scalability).

Key Clarifications:

• Beneficiaries receive digital/physical vouchers to redeem pre-defined kits (no cash out option).
• Vendors are reimbursed digitally after successful redemption.

Total Beneficiaries to be reached: 1500

Items to be distributed: