Network & Systems Administrator at Primera Africa Finance Group

Location: Victoria Island, Lagos
Reporting to:  Head, Technology

Job Description

• He/she will be responsible for the configuration, maintenance and operation of the bank’s network, servers, desktop, and storage infrastructure.
• Ensures that the bank’s network and all related equipment are functional to accommodate system users.
• Proactively monitor all active network devices and third-party links to ensure high availability and prevent data loss.
• Escalate faults/outages to third parties where necessary and enforce penalty clauses when third party SLAs are unmet.
• Ensure compliance to standards and documented policies/ procedures.
• Ensure network diagrams are updated each time a modification is made to the network.
• Ensure periodic backup and recovery of network media.
• Ensure periodic procedural failover tests.
• Review and maintain user access logs on network devices daily including audit trails.
• Carry out quality assurance and certification of cabling jobs executed by service providers.
• Maintain an updated inventory of all network devices.
• Ensure the bank’s network is secure, robust and resilient.
• Ensure all network systems are up to date with patches and not vulnerable to attacks.
• Produce and submit periodic reports on network activities and performance to the Head of Technology.
• Perform other duties as assigned by Head, Technology.

Key Performance Indicators

• Availability of network connectivity
• Level of User satisfaction
• Accuracy of inventory listing
• % of incidences detected proactively
• % of calls resolved without escalation
• Number of Audit exceptions
• Level of Compliance with standards
• Projects delivered on budget and on time

Qualifications

• Minimum of B.Sc. preferably in Computer Science, Computer Engineering, Electrical and Electronics Engineering.
• Minimum of 3 years relevant work experience as Network and Systems Administrator with relevant experience on Cloud servers andsecurity, Azure and Database.
• Experience in the Financial Services Industry is an advantage
• Relevant professional qualifications or certification is an advantage.

Additional Information:

• Strong interpersonal skills.
• Ability to Manage the Servers, Networks and infrastructure.
• Excellent written and spoken communication skills.
• Experience in Network and systems troubleshooting and communication.
• Demonstrated track record in bringing value to the business by being an effective partner.