Mgr Procurement at American Tower Africa

ESSENTIAL DUTIES:

• Establish and monitor vendor performance metrics (KPIs & SLAs) to ensure alignment with contractual obligations and business expectations.
• Conduct regular vendor evaluations and performance reviews, addressing any issues that may arise.
• Develop and implement corrective action plans to address underperformance or non-compliance.
• Build and maintain strong, strategic relationships with key vendors to drive collaboration and value creation.
• Act as the primary point of contact for vendor-related issues, fostering open communication and issue resolution.
• Facilitate regular business reviews and discussions to identify opportunities for improvement and innovation.
• Ensure strict adherence to contract terms, service level agreements (SLAs), and compliance requirements.
• Work with legal, procurement and user teams to enforce contract provisions, mitigate risks, and resolve disputes.
• Identify potential vendor-related risks and develop strategies to mitigate them.
• Proactively manage contract disputes, service failures, and escalations, ensuring timely resolution with minimal business impact.
• Ensure business continuity by developing contingency plans for critical vendor relationships.
• Drive initiatives to enhance vendor performance, reduce costs, and improve service quality.
• Identify opportunities for process improvements, innovation, and strategic partnerships with vendors.
• Support procurement teams in identifying potential cost-saving opportunities through vendor negotiations and performance enhancements.

Requirements

• Atleast Six (6)years relevant working experience with increasing levels of responsibility is desired
• Bachelor’s Degree required
• Professional Qualification in CIPS is an added advantage