Member Experience Officer at Ifitness Center Ltd

Salary: N120,000.00 Net

Experience: Minimum of 0 - 2 post-NYSC experience

Location: Lekki Admiralty, Onikan, Badore, Jakande

Member Experience Officers Responsibilities:

• Ensure that front desk transaction processes and policies are followed, including selling subscriptions and products and handling basic customer inquiries, especially member account issues.
• Act as account officers by following up on renewals when due.
• Supervise the Transaction Officer to ensure access control/check-in policy compliance.
• Ensure all front desk records are well kept in line with company policy.
• Assist the branch operations manager on duty in handling member issues.
• Keep the reception area tidy per the company’s look and feel policy.