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  • Posted: Apr 11, 2021
    Deadline: Apr 15, 2021
  • Summit Orthopaedic Hospital is a single specialty hospital located in the ever busy city of Lagos.
    Read more about this company


    Medical Receptionist/ Secretary

    We are a single specialty Hospital dedicated to providing cutting edge solutions to bone and joint problem.

    Job Description

    • Responsible for handling front office reception and administration duties, including scheduling meetings and travel for executives.

    Receptionist Job Duties

    • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
    • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
    • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
    • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
    • Ensures availability of treatment information by filing and retrieving patient records.
    • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
    • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
    • Helps patients in distress by responding to emergencies.
    • Protects patients' rights by maintaining confidentiality of personal and financial information.

    Receptionist Skills and Qualifications

    Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management and Attention to Detail.

    • Bachelor's degree in a related field.
    • 1 - 2 years of work experience.

    Method of Application

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