Marketing & Customer Relations Manager at HiiT Plc

Role Summary
Customer Relations Management and Marketing functions at Abuja Branch.

 Key Accountabilities:
Customer Relations Management Functions:*

Manage CRM functions.

• Support the collection, collation and analysis of Prospects and Customers data for informed marketing decision making.
• Sustain and improve on Brand reputation.

Marketing Management Functions:
Support the actualization of set

Branch's Marketing and sales Goals/ Objectives.
Support lead generation and conversion process to achieve S/N1 above.

Core Competencies & Skills

• Must be ICT and Social Media Savvy.
• Must possess Marketing/Sales Skills.
• At least intermediate skills in MS Word and Excel.
• Good written and verbal communication.
• Excellent work ethics and Integrity.
• Creativity and problem-solving Skills.

Experience and Qualifications

• Bachelor's Degree in Marketing, Mass Communication, or any Social Sciences field with at least 2/2 from an approved Tertiary Institution.A minimum of 2 year proven experience in Marketing and Customer Relations Management in a corporate environment.
• Generic understanding of the Nigerian ICT Fducation Sector