Manager (Value Added Services) at Pushresume NG

Department: After Sales

Reports to: Head of Business

Job Purpose: The job holder shall provide essential After Sales Business through Marketing, Procurement and Supply of Value Added Services (VAS). To manage the order cycle so as to enhance business penetration, development and ensure sustainability and customer satisfaction.

Our client is a global trading and distribution company with a network of offices and subsidiaries spanning more than 29 countries in Africa, Europe, Middle East, Latin America and Asia. They have a network of showrooms, workshops, and an assembly plant.

They are currently in need of a VAS Manager for the automobile arm of the business that produces passenger cars, trucks, vans, coaches, buses, sports cars, construction equipment and military vehicles etc.

Job Description

• Set up frugal body building operations.
• Intense knowledge of manufacturing different bodies which the trucking customers would need for their operations and usage.
• Facilitate sourcing of raw material for these different types of body building activities.
• Facilitate and get business to workshop and parts on Accidental repairs etc.
• Customize and formulate Maintenance and service plans as well as ensure 40% of the sales of vehicles is through these plans.
• Add other aftermarket product offerings to customers through the parts and workshop, so as to increase the gross margin in After Sales.

Key Result Area

• Commencement of Body building operations.
• Start with at least 30% of the fully built solutions to customers, and should be through in-house body building.
• A delta 20% increase in Maintenance plans/ service plans
• A delta 20-35% of the after sales turnover through accidental repairs/aftermarket product offerings.
• Desire Profile Candidate’s Profile
• Mechanical auto technical skills
• An in-depth knowledge of body building/aftermarket product offerings
• Full knowledge of local laws and compliances
• Ability to work with various insurance companies/ panel beaters etc.

Job Requirements

5 years’ hands on experience in body building operations/tie ups with insurance companies/panel beaters/Auto Spares Stores Auto Ancillaries and Value added service Sales business

Remuneration: Very competitive