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  • Posted: Jul 21, 2021
    Deadline: Jul 28, 2021
  • For 15 years we have been building and managing telecommunications towers that are the essential backbone of mobile telecommunications in Africa - the leapfrog technology driving economic development, prosperity and self-sufficiency across the continent. Right now, IHS is leading a new telecoms service sector driven by the growth of middle class business an...
    Read more about this company


    Manager, Telemetry

    About the Job

    • We are currently recruiting for a Manager, Telemetry . Based in Lagos, you will manage testing, acceptance, deployment and administration of systems and tools used for efficient monitoring and reporting of network performance.

    Key Roles & Responsibilities

    • Supervise the telemetry team, vendors, and tools experts on an ongoing basis through assignment of tasks, review of work outputs, and feedback on individual and group performance.
    • Oversee final acceptance process for telemetry deployment.
    • Monitor systems performance and analyze readings/ reports on systems.
    • Facilitate training and support on telemetry software.
    • Coordinate with vendors/ contractors to ensure installation is done on time and according to required quality standards.
    • Set up RMS requirements and specifications.
    • Execute sign-off and issuance of Provisional Acceptance Certificates (PACs) for deployed systems post-test.
    • Execute sign-off and issuance of Final Acceptance Certificates (FACs) for deployed systems post-test.
    • Manage RMS Service Level Agreements (SLAs) and maintenance agreements.
    • Manage RMS maintenance spare parts and usage.
    • Manage RMS maintenance vendor teams working out of the NOC and on the field.
    • Drive RMS integration with the Umbrella Management System (UMS).
    • Continuously assess data integrity, accuracy and validity of systems.
    • Maintain up-to-date registry and documentation around tools.
    • Generate statistical reports on network performance.
    • Analyze problems and perform troubleshooting.
    • Drive improvements to RMS report generation.
    • Oversee testing and validation of all RMS functionalities.
    • Detect and identify irregularities and snag patterns.
    • Ensure that processes and procedures are correctly implemented.
    • Rigorously manage scope to ensure commitments are achieved within agreed time, cost and quality parameters.
    • Lead execution of proofs of concept (PoCs) for new telemetry sensors.
    • Oversee implementation of IP sirens and GPS battery trackers.
    • Perform other tasks and duties as assigned by the Senior Manager, Network Systems.

    Experience & Qualifications Required

    • Bachelor's Degree in IT or any other relevant discipline.
    • 8 -10 years’ relevant knowledge and experience of telemetry systems, sensor technologies, and RMS projects, rollout, functionalities, and software (e.g. Inala, Aio, Qowiso, Hydromonoit)

    Organizational Competencies:

    • Be Bold
    • Customer Focus
    • Innovation
    • Integrity

    Functional Competencies:

    • Network Monitoring/ Availability/ Service Uptime Management
    • Network Tools Administration & Management
    • Complaints Management
    • Service Support
    • Data Analysis & Reporting
    • End User Support
    • Network Operations Management

    Behavioural Competencies:

    • Collaboration and Teamwork

    Method of Application

    Note: Please apply with an updated resume/ CV.

    Interested and qualified? Go to IHS Towers on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

  • Send your application

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Average Salary at IHS Towers
₦ 304K from 25 employees
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