IT Manager at Pertinence Group

Full Job Description

• A microfinance bank in Lagos (Mainland) is looking for an experienced IT Manager to join its team.
• The ideal candidate must possess strong technical expertise in banking technology environments and hands-on experience supporting BankOne Core Banking Application (CBA), digital banking channels, and enterprise IT infrastructure.
• The successful candidate will ensure maximum system availability, data security, regulatory compliance, and seamless technology support across the organization.

Key Responsibilities

• Resolve hardware, software, printer, email, and connectivity issues.
• Ensure timely resolution of technical issues and maintain high service standards.
• Liaise with BankOne vendors for system upgrades, issue resolution, and maintenance.

Requirements:

• B.Sc. or HND in Computer Science, Information Technology, Computer Engineering or a related discipline.
• 3 – 5 years’ relevant work experience, preferably in a Microfinance Bank (MFB).
• Must have experience with working with BankOne Core Banking Application (CBA).
• Strong knowledge of network administration, system administration and IT infrastructure management.
• Experience in troubleshooting hardware, software, network and system-related issues.
• Knowledge of network security, data backup and disaster recovery.
• Experience managing firewalls, particularly Sophos, will be an added advantage.
• Strong analytical, problem-solving and communication skills.