Manager - Sound, Vision & Technical Operations at Filmhouse Cinemas Limited

Responsibilities

• Lead and manage the Technical Operations team within the Sound and Vision Department, ensuring alignment with business objectives.
• Monitor reports and data to proactively prevent show losses and safeguard company assets.
• Audit and maintain the quality of all screen presentations (sound and projection) to exceed guest expectations.
• Oversee maintenance processes for all sound, vision, and projection equipment, ensuring consistent compliance with company standards.
• Drive cinema profitability by monitoring and controlling technical operational costs.
• Champion and enforce technical standards, operational procedures, company policies, and industry best practices.
• Maximize the performance of technical staff through strong leadership, coaching, training, and performance management.
• Lead recruitment, evaluation, and onboarding of new technicians from both internal and external sources.
• Identify opportunities for revenue growth through innovative cinema technologies and present them as new business opportunities.
• Build and maintain strong partnerships with international technology providers and partners.
• Develop regional technical champions by training and mentoring selected internal staff.
• Streamline documentation, reporting, and requests processes.
• Oversee quality control (QC) checks for all multimedia content (features, shorts, adverts, trailers, subtitles, etc.).
• Provide access to training programs and workshops to promote a culture of continuous learning and innovation.
• Implement digital delivery systems for uploading and downloading directly to projectors from the support office.
• Conduct preventive checks and maintenance on projectors, lamps, and servers across at least three cinema locations each quarter.

Qualifications

• Bachelor’s Degree in ICT, Media Technology, or related fields.
• Minimum of 5 years’ experience in cinema, broadcast, or audiovisual technical operations.
• Proven leadership experience in managing technical teams across multiple locations.
• Strong knowledge of digital projection systems, audio technologies, and cinema operations.
• Ability to manage budgets, control costs, and contribute to overall profitability.
• Experience with digital content delivery systems and enterprise software (Odoo experience is an advantage).
• Excellent communication, leadership, and problem-solving skills.
• Passion for innovation and delivering world-class guest experiences.