Manager - Sales Support, Planning and Analytics at MTN Nigeria

Reports To: Senior Manager - Sales Support Planning and Analytics

Division: Sales and Distribution

Mission:

• To develop internal and external sources of intelligence on a continuous basis and integrate /manage data and information from diverse sources to guide strategic plans and decision processes within S&D  
• To develop and implement plans for improving business intelligence in S&D through the reporting and analytics platform

Description:

• Provide analytical commentary, interpret and analyze the impact of activities on revenues and subscriber profiling. 
• Monitor and enforce (from a reporting view) S&D and MTNN’s business requirements compliance to the EDW strategy. 
• Input into sales planning with sound analytics of both transactional and competitive market data and insights. 
• Identify multiple relationships and disconnects using Big Data analytics to identify trends in customer dynamics  
• Ensure that all information and data collected, stored, shared and reported are in line with MTNN Guidelines. 
• Build and maintain up-to-date information on the MTNN sales channels and subscriber profile. 
• Deliver on key business metrics i.e. Subs profiles, revenue, ARPU, Churn, Product Performance, competitive environment and their relevant metrics. 
• Manage and report on the market share and share of voice,  and advice appropriately on the emerging market trend. 
• Perform evaluations and produce reports on trade propositions, promotions and activities within MTNN S&D to give MTN a competitive advantage in the telecoms market.
• Gather and analyze a variety of subscribers’ information/data relevant to business operations, market and customers 
• Liaise with IS and other departments to ensure S&D and MTNN requirements are met by the EDW. 
• Prepare presentations on S&D performance as may be required. 
• Ensure data visualizations are accessible and easy to understand for non-technical stakeholders

Education:

• First degree in a numerate discipline  
• Fluent in English 
• Possession of a Master’s degree may be an added advantage.

Experience:

6 - 13 years’ experience which includes:

• At least five years’ experience in data analytics/insight generation or working as part of a reporting team using a modern reporting platform  
• Experience in engagement with multiple management levels across technical users and business units. 
• Experience in working with SAS, PowerBI, Oracle SQL and Statistical & Predictive Modelling.