Manager, Data Centre M & E at 9Mobile

Job: IRC4298

Job Summary

• Manage all network operations and maintenance activities of the Data Centre, including capacity monitoring and supervision of all network element installations.

Principal Functions

• Ensure AC DC power and cooling availability target 99.8% in Data Centres / MGW sites
• Ensure DC power and cooling availability target 100% in Data Centres /MGW sites
• Ensure strict compliance of change request execution, oversee all routine and corrective maintenance for power and cooling systems, spare parts management and inventory, space management, equipment records and performance data.
• Ensure all operation/implementation activities in the Data Centres are executed in a professional manner and incompliance with the approved changes.
• Monitor and control network element capacity utilisation and always ensure that utilisation level does not exceed industry standard.
• Prepare reports on capacity constraints to the relevant units for possible equipment upgrade.
• Support the network quality assurance team in regular monitoring, tracking and reporting of discrepancies in network elements and reporting same to the relevant stake holders.
• Keep an updated list and layout of all nodes installed in the Data Centre indicating clearly their details/specifications, near and far end connectivity
• Ensure all installed equipment in the Data Centre is maintained in accordance with the outlined maintenance schedules and procedures and keep comprehensive maintenance history of all equipment.
• Build and maintain effective relationships with switch implementation vendors as well as coordinate maintenance activities between the vendors and internal stakeholders in terms of planning, scheduling and database management.
• Ensure compliance with the organization's quality policy on all core network O & M and identify areas where the quality policy needs improvement for escalation to the quality assurance unit for appropriate action.
• Carry out other tasks as directed by the Head, Field Operation

Educational Requirements

• First Degree or equivalent in Electrical Engineering  
• Six (6) to Eight (8) years work experience with at least three (3) in a supervisory role.

Experience, Skills & Competencies
Knowledge:

• Electrical and Mechanical Systems Maintenance & Repair
• Network Equipment Installation.

Skills:

• Accountability
• Teaming
• Problem Solving
• Delegation/ Supervisory.

Behavior:

• Passion for Excellence
• Integrity
• Empowering people
• Growing people
• Teamwork
• Customer Focus.