Maintenance Manager at Garden Top Hotel

Job Summary

• Reporting to the General Manager, you will oversee all property upkeep, leading a team to handle preventative maintenance, reactive repairs (plumbing, electrical, carpentry, etc.), budget management, contractor oversight, and ensuring strict health, safety, and brand compliance to guarantee guest comfort and smooth operations, often requiring hands-on work and leadership skills.

Key Responsibilities

• Team Leadership: Recruit, train, schedule, and motivate maintenance staff (engineers, assistants).
• Maintenance Operations: Manage planned and emergency repairs, inspections, and routine upkeep for guest rooms, public areas, and back-of-house.
• Preventative Maintenance: Develop and implement schedules for routine servicing to prevent major issues and extend equipment life.
• Guest Satisfaction: Respond promptly to guest requests and complaints, resolving issues quickly to maintain high satisfaction.
• Budget & Finance: Create maintenance budgets, control expenses, and manage inventory.
• Contractor Management: Select, oversee, and manage third-party vendors for major projects.
• Compliance: Ensure adherence to all health, safety, fire, and legal regulations
• Projects: Handle ad-hoc projects and capital improvements as directed by management.
• Reporting: Provide reports to general management on maintenance activities, expenditures, and status.

Requirements

• Candidates should possess a B.Sc Degree with 6 – 10 years experience.

Essential Skills:

• Strong knowledge of electrical, plumbing, AC, carpentry, and mechanical systems.
• Proven experience in hospitality maintenance.
• Excellent leadership, problem-solving, and organisational skills.
• Ability to work hands-on and stay calm under pressure.
• Understanding of budgeting and financial control.
• Commitment to health & safety standards.