Lounge Manager at Value Edge Management Service Limited

Key Responsibilities

• Develop and implement strategies to increase sales and profitability
• Manage and supervise the lounge staff to ensure a seamless service experience
• Conduct training and development with staff, promoting salesmanship and customer service skills
• Ensure adherence to health and safety laws and regulations
• Deliver superior guest services, ensuring excellent customer experiences
• Coordinate with kitchen staff to ensure timely and quality food service

Requirements

• Qualifications in Hospitality Management or related field.
• Proven experience as a Lounge Manager or similar role in hospitality
• Excellent knowledge of various bar products, spirits, and mixed drinks
• Proficient in MS Office and restaurant management software
• Strong leadership and interpersonal skills
• Exceptional customer service skills with the ability to engage with diverse customers
• The successful candidate will possess a passion for the hospitality industry, a keen eye for detail, and exceptional leadership skills.