Loan Monitoring Officer at Creditville Nigeria Limited

Job Summary

• The Loan Monitoring Officer is responsible for the credit monitoring functions.
• The job holder monitors the portfolio and identifies accounts due for collection to ensure timely repayment.

Duties & Responsibilities

• Monitor the credit portfolio and evaluate potential default risk while recommending recovery solutions.
• Provide daily, weekly, and monthly collection and repayment schedules to customers and the sales team while ensuring prompt and timely repayments as per schedule.
• Identify and escalate repayment irregularities for further management action.
• Prepare monthly portfolio reports for Management decisions.
• Prepare weekly portfolio reports for credit review meetings.
• Compute weekly company-wide PAR reports, including product, individual, and branch-wide PAR analysis.
• Call, visit, and send periodic reminders to loan customers on scheduled repayments.
• Conduct post-disbursement spot checks on customers to confirm loan performance and utilization.
• Monitor defaulters' repayments to stop recurrent non-compliance.
• Maintain PAR level in compliance with regulations.
• Follow up with account officers to reconcile payments received and real-time transaction postings.
• Evaluate product performance through collection and data analysis.
• Provide weekly report on turnover in loan accounts.
• Maintain an effective trigger reporting system for credit impairments and propose corrective actions.
• Provide support to the Recovery, Sales, and Internal Audit departments on non-performing loans.
• Presentation of repayment cheques
• Negotiate payment plans with defaulters

Qualifications

• HND / B.Sc in any field.

Experience:

• A minimum of 2 years of banking experience in a credit monitoring or analysis role.
• Knowledge of banking operations, credit risk management, fraud management, Loan and Recovery / Debt Management.

Behavioural Skills:

• Strong leadership and people management skills
• Excellent interpersonal and communication skills
• Excellent verbal and written communication skills
• Proficient in the use of MS Office Suite
• Excellent negotiation and persuasive skills
• Excellent negotiation and persuasive skills
• Administrative and managerial skills
• Ability to multi-task and handle pressure.