Loan Collectors - Agidingbi at Outsource Company

 Salary 130k - 160k

• Keep track of assigned accounts to identify outstanding debts.
• Daily monitoring of accounts to identify outstanding receivables
• Discussing overdue payments with clients and making follow-up calls
• Creating and negotiating repayment plans, and setting up updated payment options
• Keeping detailed records of all communications and repayments, and noting any discrepancies or customer complaints
• Developing and implementing debt collection strategies and plans
• Resolving billing and customer credit issues
• Preparing and presenting reports on collection activities and progress
• Ensuring office efficiency by performing administrative duties
• Collaborating with Accounts, Sales, and the Legal Department on debt collection efforts
• Create trust relationships with customers when possible to avoid future issues.
• Update account status and database regularly.
• Alert superiors of debtors unwilling or unable to pay when necessary

Job Requirements:

• Proven experience as debt collector.
• Experience in working with targets and tight deadlines.
• Knowledge of relevant legal requirements.
• Working knowledge of MS Office and databases.
• Excellent communication and people skills.
• Apt in negotiating and persuading
• Ability to be polite and compassionate without lacking confidence.
• Ond/Hnd/B.sc/Hnd is preferred