Lift Operator at International Facilities Services Limited - IFS

Job Summary

• The Lift Operator will be responsible for the day-to-day operation, monitoring, and first-line response for the site's vertical transportation fleet, including passenger lifts, dumbwaiter (service) elevators, and stage/theatrical elevators.
• The role includes basic mechanical and electrical fault-finding to identify and, where safe and appropriate, resolve minor issues, while working closely with the specialist lift maintenance subcontractor on scheduled servicing and compliance work.
• Given the safety implications of entrapment and equipment failure, the role demands strict adherence to safety procedures and rapid response to faults at all times.

Key Responsibilities

• Operate and monitor passenger lifts, dumbwaiter elevators, and stage/theatrical elevators during daily operations and events, ensuring safe and smooth service.
• Carry out daily visual and functional checks: door operation, call button response, cabin condition, emergency alarm/intercom function, and pit/machine room condition.
• Provide first-line response to lift faults, entrapments, or breakdowns, following established emergency procedures and escalating promptly to the Chief Engineer/specialist subcontractor.
• Perform basic mechanical and electrical fault-finding (e.g. door sensor issues, control panel faults, minor electrical connections) within your competence, and safely isolate equipment where required.
• Support the COREN-certified lift maintenance subcontractor during scheduled PPM visits, repairs, and compliance inspections, including access coordination and observation.
• Operate stage elevators safely during productions and events, following strict safety-arrestor and platform-locking procedures.
• Maintain accurate logs of lift usage, faults, and callouts using the facility's CMMS/CAFM platform.
• Ensure lift compliance certificates and safety notices are current and visibly displayed; flag any lapses immediately.
• Respond promptly to lift-related emergency call-outs, including out-of-hours where required.
• Follow safe isolation, lock-out/tag-out (LOTO), and permit-to-work procedures at all times; never bypass safety interlocks or arrestor devices under any circumstance.
• Liaise with the Chief Engineer on defect escalation, spare parts requisition, and non-functional unit tracking.

Requirements & Qualifications

• OND/HND or Trade Certificate in Mechanical Engineering, Electrical Engineering, or a related technical discipline.
• 2–4 years' hands-on experience operating and/or supporting maintenance of passenger lifts or similar vertical transportation equipment in a commercial or institutional setting.
• Working knowledge of lift control panels, door systems, and basic electrical/mechanical fault-finding.
• Understanding of lift safety systems (overspeed governors, safety gears, emergency stop, fireman's operation) and the importance of never bypassing them.
• Comfortable working with a CMMS/CAFM system for logging faults and usage (training provided if not previously used).
• Calm and methodical under pressure, particularly during entrapment or emergency situations.
• Willingness to work shifts, be on standby/on-call, and respond to emergency call-outs outside normal hours, including during live events.
• Good communication skills and the ability to work closely with specialist subcontractors and the wider engineering team.
• Physically fit and comfortable working in plant rooms, lift pits, and confined spaces where applicable.