Learning and Development Officer at Cen Global Services Limited

Job Summary

• We are seeking a proactive and resourceful Learning and Development Officer to support the design, coordination, and delivery of impactful training programs.
• The ideal candidate will play a critical role in improving employee performance, enhancing client satisfaction, and promoting a culture of continuous learning within and outside the organization.

Key Responsibilities

• Support the implementation of HR strategies and initiatives
• Conduct training needs assessments in collaboration with clients and internal stakeholders.
• Design, plan, and implement learning and development initiatives, including induction, soft skills, technical, compliance, and leadership training.
• Liaise with subject matter experts and external facilitators to ensure high-quality training delivery.
• Evaluate the effectiveness of training programs using feedback, assessments, and performance outcomes.
• Maintain training records, reports, and documentation in line with company standards.
• Ensure all training programs comply with relevant regulatory and quality assurance standards.

Requirements and Qualifications

• A bachelor’s degree in law, engineering or a related field
• Strong interpersonal and communication skills
• Knowledge of Nigerian labour laws and HR best practices
• Professional certification (e.g., CIPM) is an added advantage
• Excellent communication and interpersonal skills.