Learning and Development Coordinator at Michael Stevens Consulting

Job Summary

• A Technical Learning & Development (L&D) Coordinator plans, organizes, and supports technical training, bridging skill gaps by identifying needs, creating/sourcing programs (e.g., software, operations), managing logistics (scheduling, materials), tracking progress, and reporting on effectiveness for technical teams, ensuring alignment with business goals and technical standards.

Key Responsibilities

• Needs Analysis: Collaborate with technical managers and staff to identify specific technical skill gaps and training requirements.
• Program Coordination: Schedule, manage logistics (venues, tech), and administer technical training sessions and workshops.
• Content Development/Sourcing: Assist in creating or sourcing technical training materials, potentially involving eLearning tools or external vendors.
• Stakeholder Communication: Liaise with technical leads, IT, HR, trainers, and participants to ensure smooth program delivery.
• Technical Onboarding: Oversee technical induction for new hires, ensuring they grasp essential tools and processes.
• Record Keeping: Maintain detailed records of completed technical training, certifications, and skill development.
• Evaluation & Reporting: Track training effectiveness, analyze feedback, and report on program impact to management.
• Technical Support: Leverage and potentially train on learning technologies (e.g., LMS, authoring tools).

Key Skills & Qualifications

• Strong organizational and project management skills.
• Excellent communication (written/oral) to explain technical concepts.
• Understanding of technical operations or specific industry (e.g., production, IT).
• Proficiency with MS Office Suite (Excel, PowerPoint) and Learning Management Systems (LMS).
• Ability to work with diverse technical stakeholders and learners.

Focus Areas:

• Technical Skills: Training on software, machinery, operational procedures, safety, or new technologies.
• Operational Alignment: Ensuring training directly supports technical operations and business objectives.
• Continuous Improvement: Driving ongoing skill enhancement within technical departments.