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  • Posted: Oct 15, 2021
    Deadline: Not specified
  • General Electric (GE) is an American multinational conglomerate corporation incorporated in New York and headquartered in Fairfield, Connecticut. The company operates through the following segments: Energy [2013 inactive], Technology Infrastructure, Capital Finance as well as Consumer and Industrial. In 2011, GE ranked among the Fortune 500 as the 26th-la...
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    Lead ITR Commercial Excellence Manager

    Ref No: R3598054
    Location: Victoria Island, Lagos
    Category: Services

    Job Description Summary

    • This role will be responsible for maintaining a consolidated ITR sales pipeline with associated analytics, in partnership with the supporting functions. He/she will ensure the standard processes with rigor so that data is shared quickly, is easily understood, and is trusted.

    Roles and Responsibilities

    • Maintain services opportunity pipeline and associated analytics for pipeline, forecasting and demand planning.
    • Maintain the Commercial Bowler Metrics - track and monitor team Key Performance Indices; highlighting and promoting actions for pivoting were necessary
    • Work closely with the Operational Excellence Leader to align on improvement efforts across the ITR landscape
    • Support Sales Team with tools respect to NEX and Outage Data Accuracy and maintain defects dashboards.
    • Drive lean and continuous improvement efforts to advance Commercial Excellence whilst collaborating with the Lean Leader
    • Support Sales Team with respect to Outage deep-dive and installed base coverage to anchor opportunities in the space.
    • Run and own all reports necessary in respect to Pipeline, Entitlement vs Participation, etc. This includes planning and budgeting activities for the ITR service space.
    • Conduct and support Commercial Audits as needed – support with investigation & ultimate resolution of NCRs as needed.
    • Drive process rigor - understand and enforce adherence to processes and procedures such as the R Process, ITO Handover Process, POA Signatory Process.
    • Co-ordinating of commercial training sessions for the Region
    • Active participation in the NEX Design Review Board to improve the NEX Tool as well as UAT & roll-out of other commercial tools
    • Support Sales teams to achieve commercial metrics, including but not limited to Commitment, Order and CM

    Required Qualifications

    • Bachelor's Degree in Sales, Engineering, Business Administration or related field
    • 5+ years’ experience in  business operations, sales, sales operations, Finance or quality
    • Team oriented – ability to motivate and work well with diverse, cross-functional teams
    • Strong analytical & process improvement skills
    • Excellent presentation and communication skills

    Desired Characteristics:

    • Demonstrated ability to analyze and resolve problems. Ability to document, plan and execute programs
    • Solution driven with great attention to detail
    • Excellent interpersonal & facilitation skills
    • Ability to effectively lead in a non-hierarchical, matrix management skills with ability to influence at all levels of the organization
    • Ability to leverage understanding of GE's and customer financial drivers/needs to drive solutions.
    • Established Project Management Skills


    Method of Application

    Interested and qualified? Go to GE - General Electric on to apply

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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