Lead, Fraud Monitoring & Prevention - SmartCash PSB at Airtel

Level: Mid-Senior level

Purpose of the Job (Brief)

• Develop and manage all Fraud Monitoring controls and provide comprehensive assurance for PSB services to ensure mitigation of revenue leakages on account of fraud.

Key Accountabilities
Risk Assessment and Management:

• Design alerts in the FMS tool to identify any fraudulent activity and or revenue leakage for mobile money and PSB services.
• Participate in developing and executing standardized processes and controls around mobile money wallets and PSB services apart from FMS alerts.

To prevent Revenue leakage:

• Implement RAFM compliance monitoring system around mobile money and PSB services.
• Participate in New Product design and testing to ensure effective controls and product rollout with leakage.

Fraud Management:

• Monitor alerts and closures from FMS system to ensure quality of work and avoid any revenue leakage.
• Investigate suspicious transactions and file suspicious activity report as required.
• Analyze and identify possible money laundering activities
• Review controls around custody of test Sims cards and other system that facilitate mobile money transfer
• High Balance review
• Trending of transactions to identify any abnormal spike in trend.

Audit Compliance:

• Closure of statutory and internal Audit issues by implementing agreed audit recommendations.

Reporting:

• Reporting to the Opco leadership as well as Group as applicable
• Implementation of the directions of the Board Level Committees.

Educational Qualification & Functional Skills

• Bachelor’s Degree in Accounting or related courses
• Professional Certification in Accounting (ACA/ACCA) or Audit and Risk Controls (CISA).

Required Experience:

• 4 - 7 years Fraud Monitoring for Mobile Money and Banking sector, operational and Information technology experience with hands on experience in Mobile Money Wallet and Banking/Financial services.
• Significant experience and exposure to mobile money transfers, services, rates, tariff regulation, service level agreement, retail and corporate agreements and contracts preferably from Mobile Money/Banking
• Strong understanding of data analysis, auditing and reconciliation methods and procedures.
• Proven ability to take large amount of multi –faceted data and create insightful and meaningful information to be used in business decision making.
• Very good software skills, especially in MS-Excel, ACL and Word. Successful history of working with software application.
• Hands-onSQL or Oracle experience helpful.

Other Requirements:

• Strong analytical and data interpretation skill
• Strong communication skills with all levels of management in a professional capacity.
• Ability to work effectively under time constraints and deliver results by critical deadlines.
• Excellent verbal and written, organizational and interpersonal skills.
• Ability to work seamlessly across businesses and hierarchy levels.
• Project and program management skill.
• High integrity is mandatory.