Lead, Business Analysis and Products at Airtel

Level: Mid-Senior

Job Purpose

• To support the growth of Airtel HBB (Home Broad Band ) Business through, Home Broadband Business Financial and Customer Analysis, KPI tracking and Reporting, Business Intelligence and Decision Support for HBB Business, Product Development, Base Management and U&R Campaign Management

Key Accountabilities

• Accuracy & timely preparation daily, weekly and Monthly Business Performance Tracking reports
• Accuracy & timely preparation of HBB CWN
• Accuracy & timely preparation on Weekly OOC and Monthly Business Reports
• Conceptualization and development of competitive HBB Acquisition Products and Offerings
• Conceptualization, development and launch of competitive HBB Bundle Offers
• Products Post Launch analysis and competitive benchmarking and differentiation
• Customer Base Analysis and Value Base improvement
• Customer Lifecycle Management
• Churn and Retention analysis and schemes
• Customer Value Management
• Business Intelligence Analysis and accuracy in reporting Business KPIs
• HBB BI Data analytics for Decision Support
• Deep Dive Analytics and Insights to support the growth of HBB Business
• Good Communication and collaborative skills
• Local & Group stakeholder engagement

Job Requirements

• First Degree in any of the Sciences
• Minimum 3 Years in Similar Role and level of responsibility preferably in the telecoms industry.
• Proficiency in MS Office
• Professional qualification/Certifications in Business Intelligence tools
• Strong Business Analytical Skills
• Strong Analytical Skills
• Strong Communication and Interpersonal Skills
• High level of commitment
• Result oriented and good analytical skills.
• Strong reporting skills
• Good communication skills
• Ownership and a positive can do spirit.
• High energy and a good team player.
• Attention to detail and the ability to translate data into usable business intelligence.
• Ability to multi-task in a fast paced environment with frequently changing priorities and to meet deadlines under pressure.