KYC/SIM Swap Compliance Officer at Outcess Solutions Nigeria Limited

OUTCESS is an integrated customer engagement and business process outsourcing company. We deliver innovative digital solutions that empower and optimize the performance of people, teams and organizations.

Location: Opebi, Ikeja - Lagos

Job Description

• This person is responsible for checking the quality of all KYC registrations daily for NCC KYC Compliance and data generation and operational reporting on the daily report requirements for Customer Experience.
• Compliance is of utmost importance to Airtel Nigeria while we continue to provide excellent services to our customers.
• Validate all SIM request on behalf of our client in line with NCC's rules and regulations.
• Expected End Results (“WHAT”) (List the expected end results that must be achieved in order to fulfill the job purpose):
• KYC Registration Data Analysis and Reporting.
• Supporting Activities (“HOW”) (What are the key activities undertaken to achieve the desired end results?
• Provide daily / weekly / monthly report based on the data analysis.
• Tracking of fraudulent registration kits.
• Reduce the poor data quality of KYC registrations received from the field to impose stiff penalties on agents found to be making fraudulent and poor-quality registrations.

Qualifications

• Interested candidates should possess a B.A / B.Sc / HND qualification or Experienced OND / NCE / B.Tech / B.Ed / B.Eng qualification.
• 0 - 3 years experience
• Candidate must have Completed NYSC very compulsory
• Applicant must have had good customer service exeperience as a Compliance Officer.

Candidate must reside within and around Opebi Ikeja, Agege, Ogba, Ojodu Berger, Ikeja, Maryland, Iyanapaja, Ketu, Alapere, Obanikoro, Fadeyi, Stadium, Yaba, Mushin,Obalende, Mile12, Ojota, Bariga, Oworonshoki, Iyanaoworo,Oregun.

Applicant must not be more that 34 years.

• Should posses Good Commuication skill.
• Computer Literate.
• Fluent in English Language.
   

N50,000 - N57,000 Monthly and other benefits