KYC Operations Analyst at CITIBANK

Responsibilities

The KYC Operations Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi, as well as to serve as Subject Matter Expert within the KDG area, proving necessary oversight and training to other KDG colleagues as well as taking an active participation in current KDG projects and activities.

Responsibilities:

• Conduct client profile reviews for customer accounts

• Review all information and documentation ensuring compliance with local regulation and Citi standards

• Update KYC forms and client profiles according to policy requirements

• Follow up with clients to ensure information is received before due dates

• Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process, assisting with the development and execution of action planning for expiring records, and ensuring records are not past due

• Interact with clients in the most effective way to obtain KYC documentation and other compliance information on timely manner and to avoid escalations.

• Interact and act as an escalation with clients, parent account bankers, subsidiary bankers and product partners on AML and KYC-related issues.

• Provide updated client information to the KYC Maker.

• Review and respond to requests for pending client information and KYC Policy requirements.

• Confirm Country Appendices with no open accounts are still required, in partnership with BCMA.

• Acts as SME to senior stakeholders and /or other team members.

• Lead projects for efficiency gains for the wider utility.

• Act as senior peer reviewer for all record types.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of KYC experience

• Practical use of  Microsoft Applications (Outlook, Excel, Word)

• Results oriented team player with strong initiative and flexibility

• Analytical approach and curiosity factor

• Good Research skills

• Effective Time management skills

Education:

• Bachelor’s/University degree or equivalent experience