Key Account Manager at CIG Motor Ltd

What you will do

• Identify and pursue B2B business opportunities, including prospecting, lead generation, and market analysis.
• Responsible for strategic planning to improve client engagement;
• Expand and maintain key client relationships to consistently generate revenue for the company;
• Develop and establish a solid and trust relationship between major key clients and company;
• Analyze client data to provide customer relationship management;
• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders;
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions;
• Negotiate pricing, terms, and contracts with key accounts, ensuring mutually beneficial agreements that align with company objectives while establishing a timeline of performance.
• Act as a customer advocate within the organization, gathering customer feedback and working with internal teams to address customer needs and concerns.
• Manage communications between key clients and internal teams;
• Manage account team assigned to each client;
• Establish and oversee internal budgets with the company and external budgets with the client;
• Collaborate with the sales team to maximize profit by up-selling or cross-selling

What you should have

• Bachelor’s degree in marketing, business administration, sales, or relevant course; Master’s degree is an added advantage;
• Proven experience in B2B sales, preferably in the automobile industry. Prior experience in key account management is highly desirable.
• Strong understanding of the automobile and real estate industry, including market trends, customer preferences, and competitor landscape.
• Demonstrated track record in client engagement coupled with proficiency in negotiation techniques and contract management;
• Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven decisions;
• Relevant sales and marketing professional certifications are an added advantage;
• Minimum of 7 years work experience in B2B Sales, managing company’s account;
• Ability to multitask and manage more than one client account;
• Proven results of delivering client solutions and meeting sales goals