Junior Account Manager at Terawork

Job Summary

Account Management & Client Relationship Building

• Manage day-to-day relationships with small and medium-sized accounts, serving as the primary point of contact.
• Understand client IT needs and recommend appropriate solutions across networking, cybersecurity, cloud, collaboration, and infrastructure technologies.
• Conduct regular account reviews to ensure client satisfaction and identify upsell/cross-sell opportunities.
• Maintain and update all account details, interactions, and opportunities in CRM systems.

Sales & Business Development

• Independently generate, qualify, and close opportunities within assigned accounts.
• Prepare and deliver sales presentations, solution proposals, and quotations.
• Work closely with pre-sales engineers and technical teams to align customer requirements with solution architecture.
• Participate in tenders and RFP/RFQ processes, ensuring timely and high-quality submissions.
• Achieve quarterly and annual sales targets for assigned accounts.

Internal Coordination & Execution

• Collaborate with technical, project delivery, procurement, and support teams to ensure smooth delivery of solutions.
• Follow up on project timelines, delivery schedules, and service-level agreements.
• Provide accurate sales forecasts and pipeline reports to management.

Job Responsibilites

• Bachelor’s degree in Business, Marketing, Information Technology, Engineering, or a related field.
• 0–2 years of experience in IT sales, account management, or customer-facing roles within the technology or systems integration industry (internships or NYSC experience acceptable).
• Basic understanding of IT infrastructure components — networking, servers, cloud, security solutions, etc.
• Strong communication, negotiation, and presentation skills.
• Proficient in Microsoft Office; familiarity with CRM tools (e.g., Salesforce, Zoho, HubSpot).
• Ability to work independently, manage multiple accounts, and meet sales targets.

Required Skills

• Sales experience within an IT systems integrator VAR MSP or technology vendor in Nigeria.

• Familiarity with OEMs such as Oracle Cisco HP Dell Microsoft Fortinet Sophos VMware AWS/Azure.

• Experience responding to RFPs and coordinating technical inputs.

• Strong interpersonal and client management skills

• Sales-oriented mindset with a passion for IT solutions

• Results-driven ambitious and willing to learn

• Ability to explain technical concepts in simple business terms

• High integrity and professionalism

• Proactive problem-solver with excellent follow-through