Job Summary
Account Management & Client Relationship Building
- Manage day-to-day relationships with small and medium-sized accounts, serving as the primary point of contact.
- Understand client IT needs and recommend appropriate solutions across networking, cybersecurity, cloud, collaboration, and infrastructure technologies.
- Conduct regular account reviews to ensure client satisfaction and identify upsell/cross-sell opportunities.
- Maintain and update all account details, interactions, and opportunities in CRM systems.
Sales & Business Development
- Independently generate, qualify, and close opportunities within assigned accounts.
- Prepare and deliver sales presentations, solution proposals, and quotations.
- Work closely with pre-sales engineers and technical teams to align customer requirements with solution architecture.
- Participate in tenders and RFP/RFQ processes, ensuring timely and high-quality submissions.
- Achieve quarterly and annual sales targets for assigned accounts.
Internal Coordination & Execution
- Collaborate with technical, project delivery, procurement, and support teams to ensure smooth delivery of solutions.
- Follow up on project timelines, delivery schedules, and service-level agreements.
- Provide accurate sales forecasts and pipeline reports to management.
Job Responsibilites
- Bachelor’s degree in Business, Marketing, Information Technology, Engineering, or a related field.
- 0–2 years of experience in IT sales, account management, or customer-facing roles within the technology or systems integration industry (internships or NYSC experience acceptable).
- Basic understanding of IT infrastructure components — networking, servers, cloud, security solutions, etc.
- Strong communication, negotiation, and presentation skills.
- Proficient in Microsoft Office; familiarity with CRM tools (e.g., Salesforce, Zoho, HubSpot).
- Ability to work independently, manage multiple accounts, and meet sales targets.
Required Skills
• Sales experience within an IT systems integrator VAR MSP or technology vendor in Nigeria.
• Familiarity with OEMs such as Oracle Cisco HP Dell Microsoft Fortinet Sophos VMware AWS/Azure.
• Experience responding to RFPs and coordinating technical inputs.
• Strong interpersonal and client management skills
• Sales-oriented mindset with a passion for IT solutions
• Results-driven ambitious and willing to learn
• Ability to explain technical concepts in simple business terms
• High integrity and professionalism
• Proactive problem-solver with excellent follow-through
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