IT Specialist at National Institute of Credit Administration

Job Summary

• We are seeking an experienced IT Specialist to join our team! As an IT Specialist, you will provide technical assistance and support to our employees, ensuring seamless operation of our systems and technology.

Key Responsibilities

• Provide technical support for hardware, software, and network issues
• Troubleshoot and resolve technical problems via phone, email, or in-person
• Configure and maintain computer systems, laptops, and mobile devices
• Install and update software and hardware
• Monitor system performance and report issues to management
• Collaborate with IT team members to resolve complex technical issues
• Document technical issues and resolutions
• Bold, lively, inspiring, and exciting when speaking to individuals and audience.

Requirements

• Educational qualification – BSC in Information Technology with 2+ years of IT experience
• CompTIA A+ or equivalent certification
• Proficiency in Windows, macOS, and mobile operating systems
• Experience with IT service management software
• Excellent problem-solving and communication skills
• Ability to work independently and as part of a team
• Experience with cloud-based technologies (AWS, Azure, Google Cloud)
• Familiarity with ITIL best practices
• Certification in cybersecurity or networking
• Successful candidates MUST be available to resume immediately.