IT Officer at The Lagos State Employment Trust Fund (LSETF)

Job purpose

• To provide technical development and support for the implementation of projectrelated technology solutions, including eLearning platforms, data systems (Sharepoint, internal database and Lagos State Labour Market Information System), and partner workflows (relevant application tools).
• The IT Officer will also ensure the smooth operation of the current tools, update them and develop more effective solutions to facilitate effective project visibility, delivery, monitoring and reporting.

Duties and Responsibilities:

E-Learning Platform Management

• Support the development, deployment, and maintenance of LSETF eLearning platform (elearning.lsetf.ng, Moodle based system).
• Add at least 1 new course to the eLearning platform in collaboration with the project team, other LSETF units, GIZ and relevant contractors and training partners.
• Monitor user activity, provide technical support, and ensure content accessibility for trainees.
• Generate reports on eLearning usage, progress, and feedback for continuous improvement.

Lagos State Labour Market Information System (LMIS)

• Participate in the development of the Lagos State Labour Market Information
• System (LMIS) website development (Landing page and Power BI Dashboard).
• Deployment of online surveys and linkages from databases to the LMIS.

SharePoint and Content Management

• Manage and update project-related content on SharePoint and the organization’s intranet.
• Support data sharing and reporting among project partners and stakeholders.
• Ensure compliance with data protection and cybersecurity standards for all platforms.

Website Management and Optimization

• Manage website hosting and provide 2nd level support on hosting platforms.
• Maintain and optimize project-related webpages for information sharing and reporting.
• Implement SEO strategies to enhance visibility of the Employability Support Project.
• Support website updates to share milestones, success stories, and project events such as job fairs.

Technical Support and Troubleshooting

• Provide technical support for project teams, training partners, and employers, including troubleshooting software and database issues.
• Ensure seamless integration of technology systems used in project monitoring and reporting.

Qualifications & Experience:

• First Degree or Higher National Diploma certificate (minimum of lower credit) in
• Computer Science, Information Technology or a related discipline from a recognized higher institution. Master’s degree is considered an added advantage
• Minimum of 4 years experience in software/application support/database management.
• Knowledge/Experience of SQL, Power BI, Moodle
• Knowledge of C#, PHP, HTML, JavaScript.
• Knowledge/Experience with SharePoint, Drupal, WordPress for content and website management.
• NYSC discharge certificate is mandatory

Key Competences:

• Knowledge, Skills and Abilities required for the role:
• Technical Skills in eLearning Platforms, and Database Management
• Web Development, Web Hosting, and Content Management Proficiency
• Analytical Skills for Data Management and Reporting
• Cybersecurity Awareness and Risk Mitigation
• Excellent Troubleshooting and Problem-Solving Skills
• Organizational and Communication Skills
• Interpersonal Skills